Last Updated: June 19, 2025

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Nomad Taverns ("we," "us," or "our") operates a mobile tap trailer service in Ontario, Canada, providing curated craft beers, wines, and custom beverages for events. We are committed to protecting your privacy and ensuring the security of your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, nomadtaverns.com, interact with our services, or contact us.

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1. Information We Collect

We may collect the following types of information:

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Personal Information

• Contact Details: Name, email address, phone number, and mailing address provided when you book our services, submit inquiries, or sign up for our newsletter.

• Event Details: Information about your event (e.g., date, location, number of guests) submitted through booking forms or communications.

• Payment Information: Credit card details or other payment methods processed securely through third-party payment processors (we do not store payment information directly).

• Marketing Preferences: Your preferences for receiving promotional emails or offers.

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Non-Personal Information

• Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our website, collected via cookies and analytics tools.

• Aggregate Data: General, non-identifiable data used to improve our services (e.g., total number of website visitors).

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2. How We Collect Information

We collect information through:

• Direct Interactions: When you fill out forms on our website, book our services, email us, or call us.

• Automated Technologies: Cookies, Google Analytics, and similar tools track website usage to enhance user experience.

• Third Parties: Payment processors or booking platforms may share limited information necessary to complete transactions or services.

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3. How We Use Your Information

We use your information to:

• Provide and manage our mobile tap trailer services, including event bookings and customer support.

• Process payments securely through third-party processors.

• Communicate with you about bookings, inquiries, or service updates.

• Send promotional emails or offers (with your consent, where required).

• Improve our website and services through analytics and user feedback.

• Comply with legal obligations, such as tax reporting or health regulations.

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4. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Third-party vendors (e.g., payment processors, email marketing platforms) who assist with our operations, bound by confidentiality agreements.

• Legal Authorities: If required by law, court order, or government regulation (e.g., to comply with health or tax authorities).

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

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5. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyze usage. You can manage cookie preferences through your browser settings. For details, see our Cookie Policy (if applicable). We use Google Analytics to collect anonymized data about website traffic, which may involve transferring data outside Canada (subject to PIPEDA safeguards).

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6. Data Security

We implement reasonable physical, technical, and administrative measures to protect your information, such as secure servers, encryption, and access controls. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

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7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy (e.g., to complete your booking or comply with legal obligations). For example:

• Booking details are kept for up to 7 years to comply with tax laws.

• Marketing data is retained until you unsubscribe.

• Website usage data is anonymized after 26 months.

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8. Your Rights

Under PIPEDA, you have the right to:

• Access: Request a copy of your personal information we hold.

• Correct: Update or correct inaccurate information.

• Withdraw Consent: Opt out of marketing communications at any time by clicking “unsubscribe” in emails or contacting us.

• Delete: Request deletion of your information, subject to legal retention requirements.

• Complain: Contact us or the Office of the Privacy Commissioner of Canada if you have concerns about our data practices.

To exercise these rights, contact us at info@nomadtaverns.com or 416-899-8649. We will respond within 30 days.

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9. Third-Party Links

Our website may contain links to third-party sites (e.g., payment processors, social media). We are not responsible for their privacy practices. Please review their policies before sharing information.

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10. Children’s Privacy

Our services are not directed to individuals under 19. We do not knowingly collect personal information from minors. If we learn we have collected such data, we will delete it promptly.

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11. International Data Transfers

Your information may be processed by third-party providers (e.g., Google Analytics) outside Canada, where privacy laws may differ. We ensure such providers comply with PIPEDA or equivalent safeguards.

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12. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

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13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Nomad Taverns

Email: info@nomadtaverns.com
Phone: 416-899-8649

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Thank you for trusting Nomad Taverns with your information. We are committed to protecting your privacy while delivering exceptional service.